Building Operational Excellence

Processes at the agency can quickly get sidelined in favor of so-called shortcuts and workarounds that leave your operations muddled with inefficiency and loss of productivity. When one team builds processes and workflows that help achieve maximum output, new hires who are fond of finding alternatives to tedious tasks can leave the whole effort in ruins by choosing not to follow procedures. Paired with the usual high turnover rates at your insurance agency, keeping a well-constructed system afloat can seem impossible.

With new hires coming in every other month or so, the learning curve can be steep, and the incentive to carry forward with established procedures might not seem that attractive. A straightforward fix to this scenario is to onboard employees dedicated to your agency who don’t simply walk out when the going gets tough. You can tackle multiple issues, such as high turnover rates, lack of productivity, a shrinking talent pool, and the high cost of hiring new employees, with practical solutions provided by Edge that benefit a growing number of insurance agencies in the US.

Edge remote employees are the cream of the crop when it comes to acing procedures and protocols at your insurance agency. With extensive prior training following a process of thorough vetting, filtering, and interviews, Edge remote employees fill their hours at your agency with double the productivity you’d expect from a local hire, with the added benefit of costing much less.

An Edge remote employee is quickly becoming the go-to choice for insurance agencies searching for qualified and loyal employees to take care of complex tasks. Edge remote employees are trained to handle several domains, which include:

Quoting and COI Management for Various Carriers
Operating Proprietary AMS Platforms
Handling Administrative Tasks
Handling Communication Such as Emails And IM
Managing Inbound and Outbound Calls
Additional Enterprise Services

An Edge remote employee connects to your agency’s internal systems via secure encrypted networks that ensure maximum data protection at all times. With reduced quoting times, lower costs for hiring, training, and onboarding, and the surety that your internal processes will be followed to the dot, an Edge remote employee is the premier choice for agencies like yours. Schedule a meeting with an Edge representative using the calendar through this link, and we’ll help you find the right candidates to staff your locations.