Hire a Remote Insurance Assistant for Your Agency
Streamline your agency’s processes. Hire a dedicated virtual insurance assistant to manage claims, verify coverage, and resolve issues quicker.
- Hire your Insurance Assistant in under 2 weeks
- Save up to 70% in staffing costs with a virtual front-desk
- Hire confidently with a 97.3% employee retention rate
- Sign a business-level BAA with Edge before you hire
- 100% HIPAA, SOC II Type 2, ISO 27001 & GDPR compliant
- Free consultation - you don’t pay anything until you hire
What Does a Remote Insurance Assistant Do
Our remote talent can handle multiple tasks while reducing overhead costs and enhancing efficiency.
Efficient Claim Processing
Streamline claim submissions and track progress to ensure timely reimbursement.
Posting Payments
Accurately post insurance payments and patient contributions to their accounts.
Denial Management
Review, appeal, and resolve denied claims to ensure accurate and timely reimbursement.
Insurance Verification
Verify patient coverage and benefits before appointments to prevent billing issues.
Pre-authorization Assistance
Handle pre-authorizations to ensure treatments are approved before scheduling.
Billing Support
Assist with billing inquiries and insurance-related questions from patients.
Claims Tracking
Monitor the status of claims and resolve any issues or discrepancies quickly.
Coverage Explanation
Clearly explain insurance benefits, coverage details, and patient out-of-pocket costs.
Documentation Accuracy
Maintain accurate and up-to-date insurance records and patient information.
Our customers have hired over 1,000 remote talent with Edge.
Edge has saved clients $50M+ in staffing costs - and counting.
Over 500 businesses trust Edge with their remote staffing needs.
Supercharge Your Insurance Team with Edge Talent
70% of agencies face hiring challenges, including slow recruitment, extensive training, and high turnover. Edge solves these problems with a vetted and trained talent network.
Cut staffing and recruitment costs by up to 70% and hire a full-time remote employee in less than two weeks, keeping your team efficient and focused.
Cut Overheads, Maximize Profits
Insurance agencies typically spend 25-30% of their revenue on operational costs and overheads. By hiring remote talent through Edge, you can dramatically reduce these expenses.
Streamline your operations, lower costs, and grow your bottom line with an efficient workforce that delivers without the cost of traditional staffing.
It’s Super Easy to Hire with Edge
From screening to onboarding, we’ll help you hire remote talent in under two weeks.
Why Hire with Edge
Solve your most pressing workforce challenges with fast, easy access to bilingual, trained talent.
Top-tier talent
With a 2% acceptance rate, our talent is rigorously vetted, expertly trained, and ready to excel from day one.
Risk Free Hiring
No fees, no commitments – you only pay when you’ve found your perfect remote talent.
Payroll & Benefits
From recruiting to payroll, we manage the details so you can focus on running your business.
Access Trained Talent
Work with the top 1% of global remote talent, pre-vetted and trained to deliver results from day one.
Compliance You Trust
Our commitment to privacy includes full compliance with HIPAA, SOC2 Type II, ISO 27001, and GDPR.
Cost Effective Hiring
Hire vetted remote talent at up to 70% less than what it’d typically cost you to bring someone in-house.
Top-tier Talent
Risk Free Hiring
Payroll & Benefits
Access Trained Talent
Compliance You Trust
Cost Effective Hiring
Meet Our Remote Talent
Get to know the highly skilled professionals who power businesses like yours. Our remote talent is meticulously vetted, expertly trained, and ready to deliver exceptional results from day one.
Aaila Tahir
Sales and Services
Ahmed
Customer Service Rep
Lizhet Salom
FNOL Representative
The Trusted Partner for Remote Hiring
Discover how Edge has helped businesses transform their operations with skilled remote talent– straight from our customers.
- Testimonial
Edge has been a beacon of hope in one of the most disparate times my practice was facing, and I feel very fortunate to have found them.
John T. Shen, D.D.S Owner / Dentist of Periodontics and Implant Surgery
- Testimonial
I trust my team member to take care of my customers, and she no handles most of our customer service.
David Gluckle – Country Manager at Gluckle Insurance & Financial Services
- Testimonial
The insurance knowledge that the Edge professionals brought to my team is incredible. Their diligent training and dedication ensure top-notch client experiences.
Laura Yost – VP of Operations Knippenberge Insurance
Compliance That Builds Confidence
Over 500 businesses trust Edge with their remote hiring needs.
HIPAA Compliance
We are fully HIPAA-compliant, ensuring all healthcare-related data is handled with the highest confidentiality.
ISO 27001: 9001
We take data security seriously. As an ISO 27001-certified company, we follow globally recognised standards.
SOC 2 Type II
Our SOC 2 Type II certification shows our commitment to top security and data integrity standards.
GDPR Compliance
We fully comply with GDPR, upholding the highest data privacy and security standards.
Edge vs. Virtual Assistants Agencies
Explore key responsibilities vetted virtual medical receptionists from Edge take on for hundreds of practices.
Hiring with Edge
- Full-time, dedicated remote talent for your business
- Define quality and productivity standards for your remote hire
- Built for high-growth practices that need full-time support
- We sign a business-level BAA with all our clients
- Screened, trained & experienced remote talent
Other Virtual Assistant Agencies
- Rotating, untrained virtual assistants
- Compromised quality of work & productivity
- Not scalable for high-growth practices
- Do not sign a business-level BAA with their clients
- Virtual assistants use their own equipment
- Untrained VAs without hands-on experience
- Full-time, dedicated remote talent for your business
- Not certified or compliant with international regulations
Frequently Asked Questions
What is a remote insurance assistant and what do they do?
A remote insurance assistant manages tasks such as verifying patient insurance information, processing claims, handling billing inquiries, and updating records.
They support your team by streamlining administrative processes and ensuring accurate insurance documentation, all while working remotely to improve your operational efficiency.
Why should I hire a full-time remote insurance assistant?
A full-time remote insurance assistant ensures consistency and dedication. Full-time talent provides reliability that part-time or contract workers might lack.
How does Edge find skilled remote insurance assistants?
Edge taps into its vast talent pool to connect you with qualified remote insurance assistants.
We thoroughly screen, train, and pre-qualify candidates with expertise in insurance billing, claims management, HIPAA compliance, and customer service, ensuring they meet your specific requirements.
How does Edge ensure compliance with industry standards?
All remote insurance assistants at Edge are HIPAA-compliant and trained to handle sensitive insurance data.
We follow SOC 2 Type II, ISO 27001, and GDPR standards, ensuring compliance with healthcare regulations and securing patient and insurance data in line with industry best practices.
What is "zero-risk hiring," and how does it work?
Zero-risk hiring allows you to interview, demo, and assess talent without upfront costs. We charge a flat fee only after a successful hire.
To further protect your business, we sign a Business Associate Agreement (BAA) to ensure HIPAA-compliant handling of all sensitive data.
How do I manage and pay my remote insurance assistant?
Edge’s platform allows you to easily manage and pay your remote insurance assistant. The platform simplifies payroll management, ensuring timely payments while maintaining compliance with industry standards and regulations.
How do Edge Centers benefit my remote insurance assistant?
Edge Centers provide physical office locations where your remote insurance assistant can choose to work if preferred.
This option combines the flexibility of remote work with the professionalism of a structured office environment, ensuring productivity and team engagement.
How does hiring a remote insurance assistant save my practice both time and money?
Hiring a remote insurance assistant saves up to 70% compared to in-house hires. You save on office space, equipment, and recruitment costs, while gaining quick access to qualified talent.
Our fast hiring process ensures you fill positions in under two weeks, optimizing your practice’s budget.