Hire a Remote Medical Receptionist
Say goodbye to costly wait times. Hire a vetted & trained remote medical receptionist to keep queues clear & your patients connected.
- Hire your Medical Receptionist in under 2 weeks
- Save up to 70% in staffing costs with a virtual front-desk
- Hire confidently with a 97.3% employee retention rate
- Sign a business-level BAA with Edge before you hire
- 100% HIPAA, SOC II Type 2, ISO 27001 & GDPR compliant
- Free consultation - you don’t pay anything until you hire
What Does a Remote Medical Receptionist Do
Our remote talent can handle multiple tasks while reducing overhead costs and enhancing efficiency.
Seamless Call Routing
We are fully HIPAA-compliant, ensuring all healthcare-related data is handled with the highest confidentiality.
Smart Scheduling
Keep your calendar full and your patients on track with easy scheduling.
Instant Patient Answers
Provide accurate, immediate answers to patient questions—every time.
Multichannel Messaging
Stay organized with up-to-date patient records at your fingertips.
Insurance Made Easy
Ensure smooth check-ins by verifying insurance details upfront.
Hassle-Free Billing
Handle billing and payments efficiently, with zero hassle for you.
Multichannel Messaging
Seamlessly manage all patient communications across channels
No-Show Prevention
Reduce no-shows by sending timely reminders for appointments.
Referral Simplified
Streamline referrals, ensuring your patients get the care they need.
Our customers have hired over 1,000 remote talent with Edge.
Edge has saved clients $50M+ in staffing costs - and counting.
Over 500 businesses trust Edge with their remote staffing needs.
Reduce Costs, Elevate Care
Running a medical practice is tough enough without the added strain of time-consuming daily operations. That’s time better spent on patient care or growing your practice.
Delegate all back-office & administrative tasks to your remote hires. Spend time where it matters most. With Edge, you get efficiency, speed, and a trusted partner who understands your needs.
Doctor-Patient Privacy? Perfected.
Consultations are often deeply personal. Your patients can feel anxious or uncomfortable with an extra person in the room.
The presence of someone else can feel intrusive, especially during sensitive or private appointments.
Our remote medical talent remains off-site & off-screen, allowing patients to maintain their privacy & comfort during their visit.
It’s Super Easy to Hire with Edge
From screening to onboarding, we’ll help you hire remote talent in under two weeks.
Why Hire with Edge
Solve your most pressing workforce challenges with fast, easy access to bilingual, trained talent.
Top-tier talent
With a 2% acceptance rate, our talent is rigorously vetted, expertly trained, and ready to excel from day one.
Risk Free Hiring
No fees, no commitments – you only pay when you’ve found your perfect remote talent.
Payroll & Benefits
From recruiting to payroll, we manage the details so you can focus on running your business.
Access Trained Talent
Work with the top 1% of global remote talent, pre-vetted and trained to deliver results from day one.
Compliance You Trust
Our commitment to privacy includes full compliance with HIPAA, SOC2 Type II, ISO 27001, and GDPR.
Cost Effective Hiring
Hire vetted remote talent at up to 70% less than what it’d typically cost you to bring someone in-house.
Top-tier Talent
Risk Free Hiring
Payroll & Benefits
Access Trained Talent
Compliance You Trust
Cost Effective Hiring
Meet Our Remote Talent
Get to know the highly skilled professionals who power businesses like yours. Our remote talent is meticulously vetted, expertly trained, and ready to deliver exceptional results from day one.
Dr. Shehzil
Intake Coordinator
Emilio Paiva
Billing Coordinator
Fatima Lucia
Patient Care Asst
The Trusted Partner for Remote Hiring
Discover how Edge has helped businesses transform their operations with skilled remote talent– straight from our customers.
- Testimonial
Edge has been a beacon of hope in one of the most disparate times my practice was facing, and I feel very fortunate to have found them.
John T. Shen, D.D.S Owner / Dentist of Periodontics and Implant Surgery
- Testimonial
I trust my team member to take care of my customers, and she no handles most of our customer service.
David Gluckle – Country Manager at Gluckle Insurance & Financial Services
- Testimonial
The insurance knowledge that the Edge professionals brought to my team is incredible. Their diligent training and dedication ensure top-notch client experiences.
Laura Yost – VP of Operations Knippenberge Insurance
Compliance That Builds Confidence
Over 500 businesses trust Edge with their remote hiring needs.
HIPAA Compliance
We are fully HIPAA-compliant, ensuring all healthcare-related data is handled with the highest confidentiality.
ISO 27001: 9001
We take data security seriously. As an ISO 27001-certified company, we follow globally recognised standards.
SOC 2 Type II
Our SOC 2 Type II certification shows our commitment to top security and data integrity standards.
GDPR Compliance
We fully comply with GDPR, upholding the highest data privacy and security standards.
Edge vs. Virtual Assistants Agencies
Explore key responsibilities vetted virtual medical receptionists from Edge take on for hundreds of practices.
Hiring with Edge
- Full-time, dedicated remote talent for your business
- Define quality and productivity standards for your remote hire
- Built for high-growth practices that need full-time support
- We sign a business-level BAA with all our clients
- Screened, trained & experienced remote talent
Other Virtual Assistant Agencies
- Rotating, untrained virtual assistants
- Compromised quality of work & productivity
- Not scalable for high-growth practices
- Do not sign a business-level BAA with their clients
- Virtual assistants use their own equipment
- Untrained VAs without hands-on experience
- Full-time, dedicated remote talent for your business
- Not certified or compliant with international regulations
Frequently Asked Questions
What is a remote medical receptionist and what do they do?
A remote medical receptionist handles administrative tasks like answering calls, scheduling appointments, verifying insurance, and managing patient inquiries.
This allows your team to focus on patient care while streamlining back-office operations for your practice.
Why should I hire a full-time remote medical receptionist?
Full-time remote receptionists offer consistency, reliability, and better service quality compared to part-time workers.
At Edge, our full-time remote talent becomes an integral part of your team, ensuring long-term dedication and a seamless integration with your practice.
How does Edge find skilled remote medical receptionists?
Edge connects you with pre-screened, qualified medical receptionists through our extensive talent network.
We ensure candidates are experienced in administrative tasks and knowledgeable about medical office protocols so they meet your practice’s specific needs before joining your team.
How does Edge ensure compliance with industry standards?
All remote medical receptionists at Edge are HIPAA-compliant and follow SOC 2 Type II, ISO 27001, and GDPR standards.
We ensure full compliance with privacy regulations to safeguard patient data and offer peace of mind for your practice.
What is "zero-risk hiring," and how does it work?
Zero-risk hiring means no upfront cost until you make a hire. You can book a demo, conduct interviews, and consult our team for free.
We sign a Business Associate Agreement (BAA) to ensure HIPAA-compliant handling of patient data during the hiring process.
How do I manage and pay my remote medical receptionist?
Manage and pay your remote receptionist using our proprietary platform.
Edge ensures timely payroll processing and regulatory compliance, simplifying team management and allowing you to focus on your practice’s day-to-day operations.
How do Edge Centers benefit my remote medical receptionist?
Edge Centers provide physical office locations where your remote medical receptionist can work if needed.
This option offers a balance of remote flexibility and office structure, ensuring productivity and engagement while maintaining a professional environment.
How does hiring remote talent save my practice time and money?
Hiring a remote medical receptionist with Edge can save up to 70% compared to in-house hires. Our streamlined hiring process fills positions in under two weeks, minimizing downtime.
You also avoid recruitment fees, office space costs, and the overhead of equipment management.