The remote front-desk team your practice can trust.
Edge places vetted, trained, HIPAA-ready talent in your practice in under two weeks. One dedicated teammate, full-time, working only for you.
- Hire from the top 1% of healthcare admin talent
- HIPAA-trained before day one
- Onboard in less than 14 days
- Hire confidently with a 97.3% retention rate
Meet talent for free. No fees until you hire.
Looking for a remote opportunity? Apply here.
Customer Spotlight
“My Edge employees have become the backbone of my practice.”
Explore how our remote talent has helped Dr. Juarez streamline back-office and front-desk operations for their practice.
What does a virtual medical receptionist do?
Case Study
Multnomah Orthopedic reduced call wait time by 70%
With a heavy influx of patients, Multnomah Orthopedic Clinic was struggling to keep up with incoming calls and correspondence. By providing two pre-trained remote medical administrative assistants, Edge helped their overburdened office staff free up 2-4 hours daily for more essential patient tasks. Our medical associates not only helped Multnomah free up critical time but also optimized correspondence, reducing average wait time by 70%.
Case Study
DHR Health Increased Productivity by 71% With Edge
Over 700 physicians & 1,200 nurses dedicate themselves to offering a full continuum of care at DHR Health, but they grappled with the persistent challenges of administrative staff retention and high turnover.
DHR Health's initial cautiousness towards remote work evolved into a successful collaboration.
Now, the company employs a whopping team of 23 remote administrative personnel from Edge, resulting in a 52% decrease in hiring time, a 71% increase in productivity, and a 5% employee cost reduction.
Specialties supported
Your Exclusive, Full-Time Remote Medical Receptionist
Our clients choose who they would like to work with. They work with the same virtual medical receptionist every day — much like an in-office worker. Your remote talent works on your practice's workflows, software, and compliance standards exclusively — building deeper efficiency and compounding productivity over time. Thanks to our 97.3% employee retention rate, some of our clients have worked with the same associate for 3 years & counting.
Meet your future team
Our talent isn't just trained — they're trusted teammates. Hear from a few of them.
Why You Should Hire a Remote Medical Receptionist with Edge
Top 1% vetting
We rigorously screen and select only the top 1% of applicants for medical front-desk roles.
Hire faster
Onboard a fully trained virtual receptionist in under 2 weeks, not months.
Unmatched compliance
HIPAA, ISO 27001, and SOC 2 certified — your patient data is protected end-to-end.
Trained talent
Receptionists trained on EHR/EMR systems, intake workflows, and insurance verification.
97.3% retention
The same person every day — like an in-office hire. Some clients have stayed with the same RM for 3+ years.
BAAs at corporate level
Business Associate Agreements signed at the corporate level for full HIPAA coverage.
What our customers say
Real practices, real results. Hear directly from healthcare providers using Edge.
Doctor-Patient Privacy? Perfected.
Consultations are often deeply personal. Your patients can feel anxious or uncomfortable with an additional person in the room. The presence of someone else can feel intrusive, especially during sensitive or private appointments. Our remote medical receptionist can remain off-site & off-screen, allowing patients to maintain a sense of privacy & comfort during their visit.
Frequently asked questions
What is a virtual medical receptionist? Are they the same as a virtual assistant?
A virtual receptionist from Edge isn't a virtual assistant. They're a trained, full-time member of your team — dedicated exclusively to your practice, working on your software and workflows.
Who handles training, payroll, and onboarding for my Edge employee?
Edge handles 100% of the back-office: vetting, training, payroll, benefits, equipment, IT, and ongoing performance management. You get a dedicated receptionist; we handle everything else.
Why hire a remote medical receptionist over a VA?
VAs typically juggle multiple clients and lack medical training. An Edge receptionist is exclusively yours, trained in HIPAA-compliant workflows, and integrated into your practice operations.
How quickly can I find and hire my virtual medical/dental receptionist with Edge?
Most clients are matched and onboarded in under 14 days, including interview, training, and integration with your tools.
How does Edge find such high-quality virtual medical front-desk staff?
We recruit, vet, and train at scale through our talent network and Edge Edu certification — only the top 1% make it to your interview shortlist.
How much money do I save?
Clients save 51% on average versus a US-based on-site hire, with no recruiting fees, benefits costs, or equipment overhead.
Ready to onboard your remote front-desk team?
Book a free demo. We'll match you with vetted, HIPAA-trained talent in under two weeks.
Talk to a hiring advisor