Medical
Grow your practice.
Shrink your to do list.
Cure your staffing challenges for good by hiring high-quality employees from Edge.
Here are the top three reasons modern medical practices regard Edge as the leading medical office staffing agency:
01.
Fill open positions faster
You don’t have time to screen 500 resumes for a qualified medical assistant. But we do. And we only send you the top pre-trained remote employees for your practice. So you can fill open positions 10x faster without missing an appointment.
02.
Save Money
Local hiring is expensive. Recruitment costs, competitive salaries, benefits—it adds up fast. But by hiring remote talent through Edge, you can save up to 50% on recruitment costs and salaries. Plus, we pay all benefits and taxes. Cha-ching!
03.
Eliminate Turnover
Medical offices pay over $10K to replace an employee—and that doesn’t include workflow disruptions, missed calls, or decreased quality of care. Our 97.3% retention rate ensures new hires stick around—and you never have to read another resume.
Have a staffing challenge? We have a candidate to cure it.
01
Medical Assistants
Our pre-trained Medical Assistants handle a variety of front- and back-office tasks, including patient scheduling and appointment confirmations, insurance verifications, and prior authorizations.
02
Scheduling Coordinators
Our Scheduling Coordinators efficiently handle patient appointments, and ensure a full schedule. They also manage reactivation of patients and oversee appointment rescheduling and cancellation with precision.
03
Intake Coordinators
Our Intake Coordinators streamline the patient intake process and ensure accurate record-keeping. They facilitate seamless communication between patients and providers by meticulously collecting patient demographic and insurance information.
04
Insurance Coordinators
Our Insurance Coordinators take over all things insurance. They effectively liaise with insurance carriers for accurate eligibility checks and prior authorizations. They also help patients understand their insurance benefits and financial obligations for improved patient satisfaction.
05
Scheduling Coordinators
Our Scheduling Coordinators manage your digital appointment and procedure schedule, and take care of the scheduling, rescheduling, and cancellation of appointments.
Top talent sets us apart
Our candidates shine on paper, and in person. Here‘s a taste.
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Edge’s incredible professionals adapted to our clinic, enhancing patient communication and staff coordination, significantly boosting satisfaction and productivity. A clinic game-changer!
- DHR Health Diabetes & Endocrinology Institute.
We sign BAAs. Because we trust our employees
Most virtual assistant agencies won't sign a BAA, and those that do make their foreign employee sign. That still puts your practice at risk. That's why we happily sign BAAs at a corporate level, on U.S. soil, for any practice that needs one.
Focus on
patients. Not piles of resumes.
Front-office efficiency can work wonders for your practice. And your personal blood pressure.
1
Increased patient flow
Our employees optimize scheduling so you can accommodate more patients, reduce wait times, and ensure a smoother patient experience from check-in to check-out.
2
Increased billing & profit
From accurate and timely billing to optimized reimbursements, Edge employees help maintain a steady cash flow for your practice, so you can reinvest in advanced medical technologies, staff development, and quality patient care.
3
Higher patient satisfaction
With prompt check-ins, call handling, and rescheduling, our highly trained employees have the hard and soft skills necessary to foster trust, confidence, and referral-worthy satisfaction with your patients.
4
Fewer errors and fines
By implementing stringent protocols for patient data, compliance, and insurance verification, our employees proactively safeguard your practice from potential fines and regulatory audits.
The proof is in the profit.
Check out these success stories from a few of our current customers:
Multnomah Orthopedic reduced call wait times by 70%
2-4 Hours
Saved per month
With a majority of patients over 65 years of age, Multnomah Orthopedic Clinic was struggling to keep up with patient calls. By providing two pre-trained remote staff members, we helped their overburdened office staff free up 2-4 hours per day for more essential patient tasks.
Edge provided well trained professionals that were able to adapt to our clinic needs and help facilitate communication between patients, providers, and office staff which has resulted in increased patient satisfaction and work productivity.
-Marcel Twahirwa, Medical Director, DHR Health Diabetes & Endocrinology Institute
DHR Health decreased hiring time by 53%
71%
increase in productivity
Despite the admin struggles that plague periods of rapid growth, we helped Balboa Nephrology Medical Group reduce office admin time by 40+ hours per month—all of which was converted into billable patient care—with a continuous pipeline of pre-trained, bilingual talent.
Multnomah Orthopedic reduced call wait times by 70%
2-4 Hours
Saved per month
With a majority of patients over 65 years of age, Multnomah Orthopedic Clinic was struggling to keep up with patient calls. By providing two pre-trained remote staff members, we helped their overburdened office staff free up 2-4 hours per day for more essential patient tasks.
How it Works?
We accelerate and simplify process so you can focus on what matters most - your customers
02
Meet your candidates.
Once we've sourced and vetted the best talent for your needs, we introduce them to your team. This usually where we hear: "OMG, when can they start!?"
03
Choose your start date.
We help you onboard all new team members with your culture, processes, and tools, so they can hit the role running like a new-favorite sibling.
Proud partner of these leading organisations
Your Partner in Security
We understand how important it is for your practice to remain HIPAA-compliant. That’s why we’ve created comprehensive policies to ensure practices can embrace the future of work while remaining entirely HIPAA-compliant.
Edge’s incredible professionals adapted to our clinic, enhancing patient communication and staff coordination, significantly boosting satisfaction and productivity. A clinic game-changer!”
Got more questions ?
We have answers
How can Edge help me find exceptional top talent?
How does Edge find such high-quality talent?
How can Edge help me cut down on the time and resources it usually takes for me to find, hire, and train a new employee?
How quickly can I find and hire a new employee through Edge?
How do you avoid the high employee attrition and unreliability that many medical practices usually experience?