These days, finding the right people to support your business isn’t easy, especially in the insurance industry. You need a qualified team to handle customer inquiries, answer billing questions, and help with insurance claims. However, turnover is notoriously high among administrative and customer service roles. You likely spend a great deal of money finding and training your employees, only to see them leave for other opportunities within a year or two. This is an industry-wide issue; it’s not yours alone. Fortunately, Edge has the answer to your woes: access to a global talent network through our insurance staffing agency. Edge’s insurance staffing agency is different from other insurance employment agency options you may find. We hire remote workers worldwide to serve your needs, and our business model works! Unlike other insurance staffing agencies, we boast a 97.3% retention rate. And all of our employees undergo a comprehensive testing process with only a 2% acceptance rate, ensuring you receive the most qualified workers to support your team. Additionally, our employees have 100% English fluency, ensuring your customers receive support from people who can help them.

The revolving door of customer service is a significant hindrance to insurance companies that must regularly hire, onboard, and train new employees every few months. Not only do you not get qualified talent, but you also spend a lot of money and time you could use elsewhere. With Edge, you can save up to 50% on hiring and salaries.

Tired of turning to the same employment agencies' insurance resources to find customer service employees? Rather than posting your latest job opening online, use Edge as your primary recruitment source. We find employees up to 10 times faster than other recruiting methods. On average, our insurance staffing agency will fill your open role within a week.

When you hire an employee from Edge’s insurance staffing agency, you don’t need to worry about providing them with a computer or software. We handle all their tech needs, ensuring your team has what it takes to support your business.

Hiring an on-site employee doesn’t only cost you their salary; you’ll also need to cover their benefits packages. When you source from Edge, we provide your new team member with benefits, so you don’t have to — potentially saving you thousands of dollars.

Insurance companies must follow strict regulations to protect customer data. For this reason, all of Edge’s employees must sign a non-disclosure agreement, ensuring they don’t share any information that could land them in legal trouble. Additionally, each employee undergoes an initial mandatory training program on security ethics. Every six months, they must repeat the course to maintain their employment.

Some insurance companies find it hard to keep their employees engaged. They may frequently call out sick, increasing the workload on your other team members. On average, Edge employees miss only 1.9 days per year — a significant benefit if you’re struggling to obtain reliable workers you can count on.

As an employment agency, insurance companies can count on Edge to improve their business processes, including global payroll, security and compliance, and workforce management tools. Talk to us about how our team can support your insurance agency today.

With Edge, you don’t need to worry about unexpected costs that often pop up with other insurance hiring agencies. Simply pay a monthly fee to retain our services, and you’ll always have access to competent employees to support your business. And our comprehensive platform ensures you’ll have access to all the HR information you need for compliance.

Many people living in South America and Southeast Asia find it difficult to support their families on local salaries. When you open your doors to overseas talent from insurance staffing companies, you can feel good about providing them a fair wage while benefiting your organization.

We don't blame you if you’re ready to throw in the towel on traditional recruitment and experience what Edge offers! Our insurance staffing solutions can help reduce costs and employee turnover while ensuring customers receive the A+ customer service they deserve. Reach out today to learn more about the Edge solution!