FacebookTop Insurance Staffing Agency | Find Your Ideal Candidates


Empowering insurance agencies to make smarter workforce decisions.

“We are beyond pleased with Edge and our Associate. Their Associates are performing at levels you can’t find elsewhere.”

Laura Yost

VP of Operations, Knippenberg Insurance

Areas of Expertise

Our Customer Service Representatives can assist you with various front and back-office tasks.

  • Inbound & Outbound Phone Calls
    Inbound & Outbound Phone Calls
  • Quotes & Renewals
    Quotes & Renewals
  • Customer Service
    Customer Service
  • Claims
  • Marketing / Social Media
    Marketing / Social Media
  • Data Entry
    Data Entry
Meet some members of our global talent network.
  • Adelheid Danielle Decruz

    Client Relations Executive


  • Muhammad Arsalan

    Client Relations Senior Associate


  • Rida Zainab

    Client Relations Associate


The Knowledge Center

Read our latest insights on the trends transforming the future of insurance.

Featured Insight

Recent Articles

Our Process

Stop spending time sifting through resumes, endlessly interviewing candidates, and wasting hours on tedious HR admin work.

  • 1

    Tell us about your business and staffing challenges.

    What’s working? What areas are you struggling in? The more we know, the better!

  • 2

    We match you with hand-picked candidates.

    Using our proven talent matching approach, we will find the best candidates from our global talent marketplace that meet your needs and then introduce you to them.

  • 3

    They join your team.

    We help you onboard your new team member so that they integrate into your practice’s culture, processes, and tools - just like an in-house employee.

Get Started
Proud Partner of these Leading Organizations
  • GloveBox
  • BIG I Kentucky
  • IAOA
  • OIA
  • Agency Collective
  • Gorman & Company
Customized Training

We understand how important it is for you to hire exceptional people as your Customer Service Representatives as they’re often the first impression your clients will have of your agency. That’s why we invest in Open Academy, our proprietary training program that all candidates must graduate from before being accepted into our global talent network.

Open Academy
  • Week 1

    Insurance Basics

    Understanding Personal Lines

    Personal Lines CSR Support Cycle

  • Week 2

    Insurance Carrier Training

    Understanding Commercial Lines

    Commercial Lines CSR Support Cycle

  • Week 3

    Service Request Emails

    Situational Phone Call Practice

    AMS Training

  • Week 4

    Hands-on Agency Tasks Practice

    ACORD Forms