Jeff Danforth
Strapped with limited time and unforgiving budgets, many medical practitioners cannot afford to spend the time and resources required to recruit, train, and retain a full-time staff. Virtual Assistants (VAs) and Edge Associates are two popular options for medical practitioners looking to delegate administrative tasks. However, there are some significant differences between an Edge employee vs. virtual assistant.
Virtual assistants are people hired to perform administrative tasks, like appointment scheduling, customer support, basic bookkeeping, client file updates, and research. Some virtual assistants also handle marketing tasks, like social media posts and graphic design.
The virtual assistant vs. employee work environment is similar. Virtual assistants work remotely, usually as independent contractors. In most cases, their hours are part-time, and they may serve multiple clients. Some virtual assistants work for a staffing agency, and the agency places them with employers who need their services.
Should I hire an employee or virtual assistant?
When comparing the difference between a virtual assistant vs. an employee for your business, it’s essential to look at the tasks they perform and their employment status. A virtual assistant is usually an outsourced worker whose hours vary weekly.
Virtual assistants handle basic administrative tasks that the on-site team doesn’t have time to perform, like interacting with clients over the phone or sending emails. A virtual assistant may work for an employer for a few weeks, months, or even years, but the employer can terminate their contract if they decide they no longer need their help.
In contrast, employees have a long-term relationship with their employers. The employer can’t suddenly cut ties with them unless they have a specific reason. Employees also have access to company benefits, such as health insurance and vacation time, that a virtual assistant usually doesn’t.
Deciding between a virtual assistant vs employee generally boils down to your needs. A virtual assistant might be appropriate to replace an employee on extended leave or work on a particular project. However, an employee is usually preferable if you’re looking for a permanent solution.
Another consideration in the virtual assistant vs. employee decision is your budget. A virtual assistant is usually cheaper when evaluating employee vs. virtual assistant costs. Suppose you can’t financially support a full or part-time employee. In that case, hiring a virtual assistant might be an excellent interim solution if you can’t financially support a full or part-time employee.
While VAs may seem like temporary solutions for short-term problems, they are low-paid and low-trained individuals who are unreliable long-term solutions. On the other hand, Edge Associates are full-time, highly educated, and trained employees with an exceptional retention rate, enabling you to solve your staffing shortages for the long term.
Three key factors set Edge Associates apart from VAs: the hiring process, training, and skill sets. This article will explore each to better understand how using an Edge Associate can be a better choice.
Ensuring that only high-quality employees are part of our global talent network is paramount and begins with our rigorous screening process. All candidates must pass three stages of interviewing, including an English screening, an assessment exercise, and tests for hard and soft skills. This process ensures that only the best candidates are accepted into our global talent network.
Additionally, since all Edge Associates work full-time, we’ve made the hiring process the same as if you were hiring someone to work in your office. You will interview multiple Associates we’ve hand-selected for you from our global talent network and choose whoever fits your practice the best.
When comparing a virtual assistant vs. hired worker, keep in mind our benefits offerings. We also take care of all their employment benefits by providing them with paid leaves, vacation time, and health and life insurance, which saves you tens of thousands on employee expenses.
Finally, when contrasting a VA vs. employee, know that we thoroughly vet each Associate by performing background checks to ensure you’re onboarding an employee you can trust.
The hiring process for Virtual Assistants sits in stark contrast. When hiring a remote virtual assistant vs in-house employee, VA companies rarely vet candidates based on skills and aptitude during the hiring process, rarely offer you multiple candidates, to choose from, nor offer benefits and other perks traditionally provided to full-time talent.
These differences directly impact the quality of talent you can get from an Edge full-time employee vs. Virtual Assistant companies.
Training is an essential component of our hiring process. Every member of our talent network has attended and graduated from Open Academy. Our one-month training program provides them with foundational skills to help them thrive as remote employees. It comprises industry experts with years of experience, ensuring your Associate is well-equipped to take on your day-to-day operations. This training is paid for entirely by Edge and occurs before an associate is onboarded into your practice.
When it comes to a virtual assistant vs. in-house employee cost, most companies ask you to pay for their training. And if their companies train them, the training tends to be of poor quality, resulting in them providing you with poor-quality work.
Why take that chance?
As a result of the vigorous screening process and comprehensive courses required during our proprietary training program, Edge Associates have exceptional hard and soft skills that allow them to excel at ‘always on’ front and back office tasks and to know how to go above and beyond.
Our mantra is to constantly improve ourselves and our skills and knowledge. Because of this, Edge Associates can take care of a range of responsibilities, whether it’s insurance verifications, eligibility checks, appointment scheduling, or answering phones, Edge Associates know it.
These skills help practices push their customer service and patient satisfaction to greater heights, thus increasing customer loyalty and long-term revenue.
In the debate between a full-time employee vs. virtual assistant, VAs are more task-focused and only offer task-to-task services when needed. They’re also often underpaid by their companies, making them less likely to be retainable. Most VAs usually take the job up as a part-time or second job–which means they might not stick around for long either.
In conclusion, while VAs may seem like a convenient solution, they lack the training, skills, and commitment of Edge Associates. By choosing an Edge Associate, medical practitioners can have a dedicated, skilled, cost-effective full-time employee who ensures their practice runs smoothly and efficiently.
Edge connects insurance companies and medical professionals with top-tier remote employees with extensive administrative experience. All our team members speak fluent English, and we cover their benefits — one less thing for you to worry about. Contact us today to learn more about Edge’s solutions.
Strapped with limited time and unforgiving budgets, many medical practitioners cannot afford to spend the time and resources required to recruit, train, and retain a full-time staff. Virtual Assistants (VAs) and Edge Associates are two popular options for medical practitioners looking to delegate administrative tasks. However, there are some significant differences between an Edge employee vs. virtual assistant.
Virtual assistants are people hired to perform administrative tasks, like appointment scheduling, customer support, basic bookkeeping, client file updates, and research. Some virtual assistants also handle marketing tasks, like social media posts and graphic design.
The virtual assistant vs. employee work environment is similar. Virtual assistants work remotely, usually as independent contractors. In most cases, their hours are part-time, and they may serve multiple clients. Some virtual assistants work for a staffing agency, and the agency places them with employers who need their services.
Should I hire an employee or virtual assistant?
When comparing the difference between a virtual assistant vs. an employee for your business, it’s essential to look at the tasks they perform and their employment status. A virtual assistant is usually an outsourced worker whose hours vary weekly.
Virtual assistants handle basic administrative tasks that the on-site team doesn’t have time to perform, like interacting with clients over the phone or sending emails. A virtual assistant may work for an employer for a few weeks, months, or even years, but the employer can terminate their contract if they decide they no longer need their help.
In contrast, employees have a long-term relationship with their employers. The employer can’t suddenly cut ties with them unless they have a specific reason. Employees also have access to company benefits, such as health insurance and vacation time, that a virtual assistant usually doesn’t.
Deciding between a virtual assistant vs employee generally boils down to your needs. A virtual assistant might be appropriate to replace an employee on extended leave or work on a particular project. However, an employee is usually preferable if you’re looking for a permanent solution.
Another consideration in the virtual assistant vs. employee decision is your budget. A virtual assistant is usually cheaper when evaluating employee vs. virtual assistant costs. Suppose you can’t financially support a full or part-time employee. In that case, hiring a virtual assistant might be an excellent interim solution if you can’t financially support a full or part-time employee.
While VAs may seem like temporary solutions for short-term problems, they are low-paid and low-trained individuals who are unreliable long-term solutions. On the other hand, Edge Associates are full-time, highly educated, and trained employees with an exceptional retention rate, enabling you to solve your staffing shortages for the long term.
Three key factors set Edge Associates apart from VAs: the hiring process, training, and skill sets. This article will explore each to better understand how using an Edge Associate can be a better choice.
Ensuring that only high-quality employees are part of our global talent network is paramount and begins with our rigorous screening process. All candidates must pass three stages of interviewing, including an English screening, an assessment exercise, and tests for hard and soft skills. This process ensures that only the best candidates are accepted into our global talent network.
Additionally, since all Edge Associates work full-time, we’ve made the hiring process the same as if you were hiring someone to work in your office. You will interview multiple Associates we’ve hand-selected for you from our global talent network and choose whoever fits your practice the best.
When comparing a virtual assistant vs. hired worker, keep in mind our benefits offerings. We also take care of all their employment benefits by providing them with paid leaves, vacation time, and health and life insurance, which saves you tens of thousands on employee expenses.
Finally, when contrasting a VA vs. employee, know that we thoroughly vet each Associate by performing background checks to ensure you’re onboarding an employee you can trust.
The hiring process for Virtual Assistants sits in stark contrast. When hiring a remote virtual assistant vs in-house employee, VA companies rarely vet candidates based on skills and aptitude during the hiring process, rarely offer you multiple candidates, to choose from, nor offer benefits and other perks traditionally provided to full-time talent.
These differences directly impact the quality of talent you can get from an Edge full-time employee vs. Virtual Assistant companies.
Training is an essential component of our hiring process. Every member of our talent network has attended and graduated from Open Academy. Our one-month training program provides them with foundational skills to help them thrive as remote employees. It comprises industry experts with years of experience, ensuring your Associate is well-equipped to take on your day-to-day operations. This training is paid for entirely by Edge and occurs before an associate is onboarded into your practice.
When it comes to a virtual assistant vs. in-house employee cost, most companies ask you to pay for their training. And if their companies train them, the training tends to be of poor quality, resulting in them providing you with poor-quality work.
Why take that chance?
As a result of the vigorous screening process and comprehensive courses required during our proprietary training program, Edge Associates have exceptional hard and soft skills that allow them to excel at ‘always on’ front and back office tasks and to know how to go above and beyond.
Our mantra is to constantly improve ourselves and our skills and knowledge. Because of this, Edge Associates can take care of a range of responsibilities, whether it’s insurance verifications, eligibility checks, appointment scheduling, or answering phones, Edge Associates know it.
These skills help practices push their customer service and patient satisfaction to greater heights, thus increasing customer loyalty and long-term revenue.
In the debate between a full-time employee vs. virtual assistant, VAs are more task-focused and only offer task-to-task services when needed. They’re also often underpaid by their companies, making them less likely to be retainable. Most VAs usually take the job up as a part-time or second job–which means they might not stick around for long either.
In conclusion, while VAs may seem like a convenient solution, they lack the training, skills, and commitment of Edge Associates. By choosing an Edge Associate, medical practitioners can have a dedicated, skilled, cost-effective full-time employee who ensures their practice runs smoothly and efficiently.
Edge connects insurance companies and medical professionals with top-tier remote employees with extensive administrative experience. All our team members speak fluent English, and we cover their benefits — one less thing for you to worry about. Contact us today to learn more about Edge’s solutions.
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