Edge vs. HelloRache

HelloRache offers $9.50/hour VAs who work from home; you manage compliance and equipment. Edge provides a secured campus, company-issued equipment, HIPAA infrastructure, and a dedicated RM in a flat monthly fee — no self-managed setup.

HelloRache provides HIPAA training and certification for their VAs. However, their VAs work from home, so the physical safeguards and network security depend on the individual VA's home setup. Edge provides HIPAA compliance through secured campus facilities with enterprise equipment, VPN, encryption, and biometric access.

HelloRache charges $9.50/hour with no contracts or setup fees. Edge charges a flat monthly fee that includes salary, benefits, enterprise equipment, campus infrastructure, HIPAA compliance, training, and a dedicated relationship manager. Edge costs more per hour but includes significantly more infrastructure and support.

HelloRache primarily serves medical, dental, veterinary, and optometry practices. Edge serves healthcare, dental, and insurance agencies with professionals trained on industry-specific platforms like Applied Epic, AMS360, and HawkSoft.