Your board will say no to outsourcing.
This isn't outsourcing.
Edge is a complete hiring infrastructure — physical campuses, managed devices, compliance-first security, and pre-trained talent. Built specifically for organizations where the default answer is no.
The numbers your CFO
already knows
Healthcare staffing isn't getting better. The math doesn't work. Here's what the data shows.
What your board imagines vs. what Edge actually is
The word "outsourcing" triggers images of overseas call centers and loss of control. Edge is the opposite — purpose-built infrastructure that gives you more control, not less.
The 7 reasons boards say no —
and why they don't apply here
We've sat across the table from hundreds of hospital administrators, practice managers, and agency principals. These are the objections we hear. Here's the data.
This isn't offshore staffing. It's managed infrastructure. Edge operates from secured, company-owned campuses — not homes, not co-working spaces. Your professionals work on Edge-provisioned hardware with MDM, endpoint encryption, and zero-trust VPN. Biometric access controls. 24/7 physical security. It's the same level of control as an on-site hire — with better security than most hospitals provide their own remote admin staff.
Your board approves cloud hosting (AWS), payment processing (Stripe), and EHR systems (Epic) that process data globally. Edge operates at the same standard — with a BAA signed before Day 1.
SOC 2 Type II CertifiedHIPAA + BAAISO 27001Physical Campuses
Healthcare data breaches cost an average of $7.42 million per incident (IBM, 2025) — and 70% of healthcare breaches involve insiders, not external hackers. The biggest risk isn't a sophisticated cyberattack. It's an employee on an unsecured personal device.
Edge eliminates this vector entirely. Every professional works on managed hardware with MDM, DLP (data loss prevention), no USB access, no local storage, no split-tunnel VPN. Compare that to your current admin staff working from home on personal laptops with shared WiFi.
Our security posture is independently audited: AES-256 encryption at rest, TLS 1.3 in transit, SIEM monitoring 24/7, and annual penetration testing. Edge has had zero data breaches since founding.
$7.42M avg breach cost70% insider-caused0 Edge breaches24/7 SIEM monitoring
Edge professionals arrive pre-trained on your exact platforms. Through Edge Edu — our 4-week certification academy — every hire completes industry-specific training before you ever meet them. Epic, athenahealth, eClinicalWorks, Dentrix, Eaglesoft, AMS360, Applied Epic, HawkSoft — they're already certified.
One customer said it best: "When the Edge talent starts working in EPIC, there's very little we have to show them." — Kathy Heglin, George Petersen Insurance (who also uses Epic-based systems).
The result? Our retention rate across 1,000+ placements is 97%. That's not a staffing agency metric. That's a reflection of genuine competence.
4-week Edge Edu training97% retention ratePlatform-certified before Day 1
Most organizations that "tried remote staffing" used one of two models: freelance marketplaces (Upwork-style, no training, no security, no infrastructure) or traditional BPOs (call-center model, high turnover, lowest-bidder talent). Both fail in healthcare because they weren't designed for high-trust environments.
Edge is purpose-built for industries where mistakes cost lives and compliance isn't optional. We own the campuses. We provision the hardware. We train the talent. We handle payroll, legal, HR, equipment, and compliance. Every hire has a dedicated Customer Success Manager. And if a hire doesn't work out, we replace them at no cost within the guarantee period.
That's why 97% of our customers were first-time remote hirers who said "we tried this and it didn't work" — until Edge.
97% first-time remote hirersFree replacement guaranteeDedicated CSM
DHR Health — one of the largest physician-owned health systems in the U.S. (120+ locations) — scaled from 3 Edge hires to 75 across 13 departments in 3 years. They save $1.2M annually with a 97% retention rate and 15-day time-to-hire (versus the 49-day industry average).
Edge's talent marketplace is designed for enterprise scale. We continuously recruit, screen, and train professionals before demand arrives. When you need 10 hires in a month, we don't scramble — they're already trained.
Our pipeline is virtually unlimited because we invest in talent development upstream, not just-in-time recruitment.
75 hires at DHR Health13 departments15-day time-to-hire$1.2M saved annually
Edge professionals are English proficiency-verified at the professional level — not conversational. Every hire passes standardized English assessments as part of our 8-step screening. Many are bilingual (English + Spanish), which is a competitive advantage in markets with diverse patient populations.
These aren't answering-service operators reading scripts. They're trained dental assistants who know CDT codes, medical scribes who navigate ICD-10, and insurance CSRs who process certificates in Applied Epic. Your patients interact with someone who understands their industry — not just their language.
Professional English verifiedBilingual talent availableIndustry-trained, not script-reading
No payment until you hire. No long-term contract. Cancel anytime.
We structured Edge this way intentionally. If we have to lock you in to keep you, we've already failed. Our 97% retention rate and 500+ active customers aren't the result of contracts — they're the result of performance.
Start with one hire. Evaluate for 30, 60, 90 days. If it's not working, walk away. If it is, scale. That's how DHR went from 3 to 75. That's how George Petersen went from "let's try one" to 6 hires and 51% faster recruiting.
No payment until you hireNo contractCancel anytimeFree replacement guarantee
Not a call center. Not work-from-home.
Purpose-built campuses.
This is the part that changes every conversation. Edge owns and operates secured campus facilities — the same standard you'd expect from your own IT department.
Secured Campus Facilities
Company-owned workspaces — not co-working, not homes. Biometric entry, 24/7 physical security, CCTV surveillance, visitor logs.
- Biometric access control
- 24/7 on-site security
- Clean desk policy enforced
- No personal devices in workspace
Managed Hardware & Devices
Every professional works on Edge-provisioned equipment with enterprise MDM, endpoint encryption, and DLP controls.
- Edge-provisioned laptops only
- MDM with remote wipe
- No USB / external storage
- AES-256 disk encryption
Zero-Trust Network
Enterprise-grade VPN with no split tunneling. All traffic routes through secured infrastructure. No public WiFi, no home networks.
- Zero-trust VPN architecture
- No split tunneling
- Redundant internet (fiber + backup)
- Backup power generators
Payroll, Legal & HR
Edge handles employer of record, payroll, benefits, tax compliance, and labor law across all jurisdictions. Zero admin burden on you.
- Full employer of record
- Payroll & tax compliance
- Benefits administration
- NDAs, IP, non-compete signed
Edge Edu Academy
4-week certification program. Every hire completes industry-specific training and platform certification before their first day with you.
- 4-week structured curriculum
- Platform-specific certification
- Simulation-based assessment
- Continuous development post-hire
Edge Platform
Real-time visibility into attendance, productivity, time tracking, and communication — all from your dashboard. No black box.
- Real-time attendance tracking
- Productivity analytics
- Integrated communication
- Dedicated Customer Success Manager
Run the numbers yourself
The average loaded cost of a U.S. healthcare admin assistant is $62,000–$74,000/year including benefits, taxes, and overhead. Edge delivers the same role for significantly less.
Built for the most regulated
industries in America
Healthcare has been the costliest industry for data breaches for 14 consecutive years. Edge's security posture exceeds what most hospitals provide for their own on-site staff.
HIPAA + Business Associate Agreement
BAA signed before any PHI is accessed. All talent trained on HIPAA Privacy & Security Rules. Annual recertification required.
SOC 2 Type II Certified
Independent third-party audit of security, availability, processing integrity, confidentiality, and privacy controls. Audited annually.
ISO 27001 Certified
International standard for information security management. Covers risk assessment, asset management, access control, and incident response.
GDPR Compliant
Standard Contractual Clauses (SCCs) for international data transfers. Data Processing Addendum available. Right to erasure supported.
AES-256 + TLS 1.3 Encryption
All data encrypted at rest and in transit. No local storage on devices. Zero-trust architecture with no split tunneling.
24/7 SIEM Monitoring
Continuous security event monitoring, automated threat detection, incident response playbooks, and annual penetration testing.
DHR Health scaled to 75 hires across 13 departments
One of the largest physician-owned healthcare systems in the U.S. started with 3 Edge hires. Today they have 75 — and save $1.2M annually.
From executive briefing to first hire
We designed the enterprise onboarding process to align with how large organizations actually make decisions.
Executive Briefing
30-minute call with our enterprise team. We learn your org, your pain points, your compliance requirements. No pitch — just fit assessment.
Solution Design
Custom staffing plan: roles, platforms, compliance mapping, security review, and total cost analysis. Materials for your board if needed.
Talent Match
Pre-vetted, platform-certified candidates presented within 7 days. You interview and approve. No payment until you hire.
Pilot & Scale
Start with 1–3 hires. Evaluate. Then scale at your pace. Dedicated CSM throughout. Full platform access from Day 1.
The infrastructure your board
will actually approve.
Schedule a 30-minute executive briefing. We'll walk through the security architecture, compliance documentation, and total cost analysis — everything you need to bring this to your leadership team.
Schedule Executive Briefing →