Remote Insurance Staffing to Scale Your Agency Smarter
Boost your insurance operations with vetted virtual insurance assistants from Edge. Cut staffing costs by up to 70%, reduce claim delays, and improve customer satisfaction, all without the usual hiring headaches.
Accelerate Hiring for Growing Insurance Teams
We connect agencies with HIPAA- and SOC2-trained talent for critical remote insurance staffing roles, so your licensed staff can focus on clients:
Billing and Accounts Assistant
Handles client billing, payment follow-ups, and reconciliation of accounts.
Policy Renewal Specialist
Oversees policy renewals, communicates with clients about updates, and ensures timely processing.
Certificate of Insurance (COI) Coordinator
Issues and maintains certificates of insurance for clients and stakeholders.
Insurance Customer Service Representative
Handles client inquiries, coverage questions, and policy updates via phone and email.
Claims Processor
Manages claim documentation, verification, submission, and follow-up on claim statuses.
Our customers have hired over 1,000 remote talent with Edge.
Edge has saved clients $50M+ in staffing costs - and counting.
Over 500 businesses trust Edge with their remote staffing needs.
Hiring Virtual Insurance Staffing is Simple with Edge
We vet, train, and onboard your remote insurance support staff so you can scale faster without compliance risks.
Why Agencies Choose Edge for Remote Insurance Staffing
Solve your most pressing workforce challenges with fast, easy access to bilingual, trained talent.
Top-tier talent
With a 2% acceptance rate, our talent is rigorously vetted, expertly trained, and ready to excel from day one.
Risk Free Hiring
No fees, no commitments – you only pay when you’ve found your perfect remote talent.
Payroll & Benefits
From recruiting to payroll, we manage the details so you can focus on running your business.
Access Trained Talent
Work with the top 1% of global remote talent, pre-vetted and trained to deliver results from day one.
Compliance You Trust
Our commitment to privacy includes full compliance with HIPAA, SOC2 Type II, ISO 27001, and GDPR.
Cost Effective Hiring
Hire vetted remote talent at up to 70% less than what it’d typically cost you to bring someone in-house.
Top-tier Talent
Risk Free Hiring
Payroll & Benefits
Access Trained Talent
Compliance You Trust
Cost Effective Hiring
Meet Our Remote Insurance Talent
Watch how our virtual insurance staffing team helps agencies cut workload, improve compliance, and scale operations seamlessly.
Aaila Tahir
Sales and Services
Ahmed
Customer Service Rep
Lizhet Salom
FNOL Representative
The Trusted Partner for Remote Insurance Hiring
Discover how Edge has helped businesses transform their operations with skilled remote talent– straight from our customers.
- Testimonial
Edge has been a beacon of hope in one of the most desperate times my practice was facing, and I feel very fortunate to have found them.
John T. Shen, D.D.S Owner / Dentist of Periodontics and Implant Surgery
- Testimonial
I trust my team member to take care of my customers, and she now handles most of our customer service.
David Gluckle – Country Manager at Gluckle Insurance & Financial Services
- Testimonial
The insurance knowledge that the Edge professionals brought to my team is incredible. Their diligent training and dedication ensure top-notch client experiences.
Laura Yost – VP of Operations Knippenberge Insurance
Compliance That Builds Confidence
Over 500 businesses trust Edge with their remote hiring needs.
HIPAA Compliance
We are fully HIPAA-compliant, ensuring all healthcare-related data is handled with the highest confidentiality.
ISO 27001: 9001
We take data security seriously. As an ISO 27001-certified company, we follow globally recognised standards.
SOC 2 Type II
Our SOC 2 Type II certification shows our commitment to top security and data integrity standards.
GDPR Compliance
We fully comply with GDPR, upholding the highest data privacy and security standards.
The Edge Ecosystem
Hire global talent with a partner that integrates into your business – so there’s no need to change the way you work.
- Edge Talent Network
Save time & money with our talent network, handpicked & pre-screened for your needs.
- Edge Edu
All our talent completes rigorous training to ensure they’re prepared to excel with your business.
- Talent Portal
Get access to our proprietary platform and manage your remote talent seamlessly in one place.
- Dedicated Success Manager
Dedicated managers, real support, and round-the-clock help—no bots, just reliable assistance you can trust.
- Compliance & Security
Hire with confidence– your data is fully protected by industry-leading security and compliance standards.
Frequently Asked Questions
What tasks can a virtual insurance assistant handle?
From claims processing to renewals and COIs, our remote insurance support staff manage all non-licensed tasks.
How do I know if remote insurance talent is qualified for my business?
All remote insurance talent at Edge is thoroughly screened, and their credentials, experience, and expertise are verified.
They also undergo ongoing training to stay updated on insurance regulations and industry practices, ensuring they meet the specific needs of your agency.
How does the hiring process work for remote talent through Edge?
You share your role requirements, and we match you with candidates from our pre-screened talent pool.
After reviewing profiles and conducting interviews, you select the best fit for your agency. We handle the onboarding and ensure your new hire is ready to start quickly.
How quickly can I hire remote talent and what cost savings can I expect?
You can hire remote insurance talent without the usual delays. Our efficient process and pre-vetted talent pool minimize downtime.
Hiring remote talent can save your agency up to 70% in labor costs compared to in-house hires, offering significant time and cost savings.
Does Edge provide the necessary equipment for my remote talent?
Yes, Edge provides all the necessary equipment and software, including computers, secure communication tools, and insurance-specific software.
The equipment is owned by Edge, centrally regulated, and maintained, ensuring it meets security, compliance, and industry standards.
How is remote talent trained and up-to-date on industry practices?
Edge provides comprehensive training, including updates on industry regulations, underwriting practices, claims processes, and customer service.
Our talent participates in ongoing professional development to ensure they are always informed and equipped to handle your agency’s evolving needs.
Can I hire remote talent for temporary or project-based roles?
Edge focuses exclusively on full-time remote hires to ensure better consistency, reliability, and long-term support.
We believe full-time talent offers stronger integration and results within your agency, and we do not offer temporary or project-based roles.
Do you have physical office locations for remote talent?
Yes, Edge offers access to Edge Centers, where remote insurance talent can work from a physical location if needed.
These centers provide a collaborative space for talent, allowing them to work in an office environment while maintaining the flexibility of remote work.