Arooba M.
About
Clinically trained dentist with 3.5+ years of experience in healthcare operations, patient coordination, and remote care support. Experienced in patient communication, appointment scheduling, clinical documentation, and digital health record management in fast-paced clinical environments. Audited 9,000+ patient records, improving compliance and strengthening patient safety and data integrity. Holds a Diploma in AI in Healthcare and is comfortable working in HIPAA-aligned environments. Brings strong communication, structured problem-solving, and a patient-centered approach to virtual healthcare roles.
Skills
Tools & Platforms
Work History
- Audited 9,146 patient records for accuracy, completeness, and consistency.
- Lifted general-consent compliance from 46% → 94%.
- Lifted dental-assessment compliance from 65% → 99%.
- Lifted medication reconciliation from 26% → 97% and plan-of-care from 35% → 95%.
- Increased near-miss reporting from 0 to 10/month.
- Raised hand-hygiene compliance from 40% → 85%.
- Primary front-desk contact for 20+ patients daily — calls, scheduling, follow-ups, queries.
- Maintained 30+ EHRs daily across the patient roster.
- Oversaw 20–25 staff across clinical and administrative operations.
- Delivered 7 staff training sessions per month.
- Provided 10+ patient consultations daily — treatment plans, scheduling, informed consent.
- Handled 70–90 inbound and outbound calls weekly.
- Maintained accurate EHR documentation for continuity of care.
- Annotated 20 dental radiographic datasets monthly — periapical x-rays, OPGs, lateral cephs, CBCTs.
- Supported development of AI-driven diagnostic algorithms.
- Collaborated remotely with the data science team via cloud-based QA workflows.
- Led a team of 80+ volunteers — recruitment, onboarding, task allocation.
- Launched the "Empower with Hundred" fundraising initiative.
- Completed 34 community projects in a year.
- Completed rotational training across all dental specialties.
- Managed 100+ OPD patients daily with exams, diagnoses, and EHR documentation.
- Independently performed 40 root canal treatments.
- Independently performed 50+ restorative procedures and 45+ extractions.
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Certifications
- HIPAA ComplianceEdge Edu · 2025
- Billing CoordinatorEdge Edu · 2025
- Health Insurance CoordinatorEdge Edu · 2025
- Patient Intake CoordinatorEdge Edu · 2025
- Edge Education — DentalEdge Edu · 2025
Education
- Bachelor of Dental Surgery (BDS)Riphah International University · 2023
- Diploma in AI in HealthcareHealth Services Academy, Islamabad · 2025