Beyond the Quota: A Fireside Chat on the Emotional Cost of Insurance Work
Burnout, boundary-setting, and the administrative burden that quietly erodes your team. In the insurance industry, at least 51% of agency employees report feeling burned out — and 65% of frontline staff say they're regularly stressed at work.
Join Edge's conversation with Julie Baker, a senior insurance leader with nearly 30 years of experience, to hear how intentional leadership, operational structure, and back-office strategy can keep your team performing — and staying.
Watch the recording and get practical strategies you can apply to your team this week.
Our speakers
Julie Baker
Senior Leader, Small to Medium-Sized Core Business — Acrisure
Julie brings nearly 30 years of insurance industry experience to every conversation. She currently leads a team of service managers, account managers, and associate account managers at Acrisure — one of the world's largest fintech companies. Known for leading through change, Julie's team is in the middle of a major westward expansion and she keeps her stress at a three.
Carolyn Bao
CMO — Edge
Carolyn is the Chief Marketing Officer at Edge, bringing over two decades of experience scaling high-growth brands including AppsFlyer, Intuit, and Facebook. Named a LinkedIn Top Voice and one of Product Marketing Alliance's Top 100 Product Marketers, she drives global brand strategy and revenue acceleration at Edge. She also serves as faculty in the MBA@Rice entrepreneurship program and as Co-Chair of the Silicon Valley Leadership Community.
Highlights
- Why intentional living keeps stress low — even in a 65% burnout industry
- How to filter change management so you're not overwhelming your team with noise that doesn't stick
- The back-office strategy that unlocks licensed staff to do the work they were actually hired for
- How to build a remote team culture where people take their time off without guilt
- What to let go of emotionally — and why "don't take it personally" is the most underrated leadership tool