Proper management of EHR/EMR systems and coordination with Insurance processes is a cornerstone for smooth operations at a medical or dental practice. Considering the high turnover rates in the US and the lack of reliable staff, maintaining a streamlined and repeatable workflow has become a nuisance for many practices. The result is a backlog of paperwork, incorrectly filed insurance and haphazard scheduling that looks more like a chiropractic diagram than a calendar.
Practices in the States are exploring the utility of remote employees to counter this menace, considering this alternative’s relative ease and cost-effectiveness. In this sphere, Edge, a US-based HR-tech company, has partnered with a growing number of practices to provide trained, experienced, and dedicated back-office remote employees.
What makes Edge a better option than hiring locally, and why are an increasing number of practices onboarding Edge remote employees?
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The reason is simple. When you calculate the cost of losing employees every other month with the added work hours needed to manage a massive backlog of tasks and the business your practice keeps losing due to these inefficiencies, most practices need a stable framework to get back on track with their productivity and efficiency.
Edge offers a flexible, scalable, and affordable solution that caters to all these requirements and a lot more by providing medical and dental practices trained remote employees that stick with your practice and manage multiple verticals simultaneously.
These include handling scheduling, insurance information collection and filing, managing EHR/EMR systems, and consolidating all digital information requirements under a single process that helps your teams keep track of everything going on at the practice at a glance.
Tasks that Edge remote employees handle also include:
- Handling Inbound and Outbound Calls
- Handling Insurance Verification and Submission
- Prior Authorization and Treatment Planning
- Sending and Requesting Medical Records
- Resource Organization (faxes, documents, lab results, etc.)
- Ordering and Forwarding Prescription Refills
- Chart Prepping and Rostering
- Patient Communication through Several Platforms
- Managing Coding and Billing
- Scribing
- And several other domain-specific tasks
This means that an Edge remote employee handles tasks that would usually take two to three separate employees to manage and continues reporting to management, creating a predictable, unified workflow that anyone can monitor.
This systemized manner of work that Edge remote employees have mastered through our 4-week pre-training program lets practices focus on providing attention to patients rather than needing to chase employees and train a new hire every month.
With more practices joining the Edge network, a secure community of medical and dental clinics benefits from 30-50% fewer costs on hiring, training, and onboarding remote employees while reaping benefits that a whole team hired locally cannot provide.
Edge representatives can be contacted using this link that directs to a calendar where you can schedule a good time for a discovery call. Choose a date and find out why practices in the US trust and enjoy working with Edge remote employees.
