• Healthcare
    Medical billing, RCM, patient intake & scribing
    • Medical Assistant
    • Medical Scribe
    • Medical Receptionist
    Accelerated Hiring for Healthcare Teams →
    Dental
    Insurance verification, treatment plans & billing
    • Dental Billing Specialist
    • Dental Insurance Coordinator
    • Dental Receptionist
    See Dental Roles →
    Insurance
    Policy processing, claims & underwriting
    • Underwriting Assistant
    • Insurance CSR
    • Claims Processing
    See Insurance Roles →
    Accounting
    Bookkeeping, AP/AR & tax prep support
    See Accounting Roles →
  • Why Edge
    Quality, holistic & secure support
    Bring Your Own Talent
    We wrap your hire in Edge infrastructure
    Edge Edu
    Industry certification before they start
    Edge Campuses
    Secured facilities, not home offices
    IT & Security
    Managed IT, HIPAA-compliant, 24/7 helpdesk
    Relationship Managers
    Dedicated RM for every customer & hire
    Talent Management Dashboard
    One dashboard for payroll, compliance & more
    Talent Guarantee
    Replacement at $0 if a hire doesn't work out
    Edge Compliance
    HIPAA, SOC 2, ISO 27001, GDPR
  • About Us
    Our mission and the team behind Edge
    Talent Network
    How we source, vet, and match talent
    Trust & Security
    HIPAA, SOC 2, secured campus facilities
  • Compare
    Edge vs in-house, BPO, marketplaces
    Pricing
    Flat monthly fee, everything included
    ROI Calculator
    Estimate your savings with Edge
    Webinars
    Live sessions & on‑demand replays
    Reports
    Research and industry reports
    Blog
    Hiring, outsourcing & growth
    Newsroom
    Company news and media coverage
    Customer Stories
    How teams save 70% with Edge talent
    Partnerships
    Partner with Edge to grow your business
  • Apply as Talent
  • Enterprise
Book a DemoLog in
Talent
Apply as Talent
Who We Serve
Healthcare
Medical AssistantMedical ScribeMedical Receptionist
Accelerated Hiring for Healthcare Teams →
Dental
Dental Billing SpecialistDental Insurance CoordinatorDental Receptionist
See Dental Roles →
Insurance
Underwriting AssistantInsurance CSRClaims Processing
See Insurance Roles →
AccountingSee Accounting Roles →
Why Edge
Why Edge Bring Your Own Talent Edge Edu Edge Campuses IT & Security Relationship Managers Talent Management Dashboard Talent Guarantee Edge Compliance Enterprise
Company
About Us Talent Network Trust & Security
Resources
Compare ROI Calculator Pricing Webinars Reports Blog Newsroom Customer Stories Partnerships
Book a DemoLog in

Platform

Why EdgeEnterpriseTalent NetworkEdge EduEdge CampusesIT & Security

Industries

HealthcareDentalInsuranceAccounting

Company

AboutCustomersBlogReportsCareers

Resources

ComparePricingROI CalculatorWebinarsPartnershipsCustomer StoriesBlogReports
NewsroomTrust CenterHIPAALegalApply as TalentContact
800 W El Camino Real, Suite 180
Mountain View, CA 94040

The complete platform for hiring, certifying, and managing world-class global talent.

LegalPrivacyCookiesUsage TermsDPASecurity & Trust

© 2025 Edge. All rights reserved.

Why Insurance Agencies Are Shifting To Having Remote Employees Permanently

Many companies and agencies have been operating remotely for years. With technological advancements making remote work possible for employees, many wonder why the practice hasn’t been more widely applied. Now, amidst the COVID-19 pandemic, having remote work adopted at a global scale – a growing number of companies and their employees are opting to continue […]

Why Insurance Agencies Are Shifting To Having Remote Employees Permanently
On this page
  • Save Costs
  • Increased Productivity & Performance
  • Location Independence
  • #TheEdgeWay
Insurance4 minutesAugust 12, 2020

Many companies and agencies have been operating remotely for years. With technological advancements making remote work possible for employees, many wonder why the practice hasn’t been more widely applied. Now, amidst the COVID-19 pandemic, having remote work adopted at a global scale – a growing number of companies and their employees are opting to continue working remotely as a permanent solution.

At Edge, we’ve been ahead of the times by understanding the value and benefits of remote work. 

Many of our own clients have embraced this new normal by leaving behind the office setting and continuing their agency operations from home. In a 2019 survey conducted by Airtasker,  researchers conducted a survey amongst employees who work remotely. The study found that working from home not only benefits employees by eliminating their daily commutes, it also increases productivity and leads to healthier lifestyles. Moreover, since the pandemic has pushed companies across the globe to adapt to remote work, a number of our clients came to the realization that their employees were much more productive and they were also able to significantly cut down on costs usually spent on the office. 

It’s no wonder this growing trend is being adapted on a widespread scale. It’s a win-win situation for both employers and employees. 

Here’s a list of reasons why remote work should be adopted by insurance agencies worldwide

 

Save Costs

 

According to the Global Workplace Analytics, a typical company can save around $11,000 per year for every employee who works at home! Costs such as overhead, real estate, transportation, and subsidies are all factored into your cost savings!

 

Increased Productivity & Performance

 

According to a survey conducted by FlexJobs, 65% of employees think that they would be more productive working remotely than in a traditional office setting. 

Because working from home usually leads to fewer interruptions, lack of commute, and decreased stress levels, remote workers typically have more time and fewer distractions – leading to increased productivity. 

With technological advancements making work possible from any time and anywhere, the traditional office setting just doesn’t seem as feasible anymore. For insurance agencies, CRM platforms make it possible to ensure your clients and prospects are being provided with excellent service – irrespective of location.

 

Location Independence

 

One of the more considerable benefits of working remotely is having access to a broader range of talent. When you aren’t restricted to a geographical location, you’re able to open up your agency to a pool of talent no matter where they are. This level of widespread talent inclusiveness helps your agency bring in exceptional professionals ready to boost your agency to new horizons.

 

#TheEdgeWay

 

At Edge, staying ahead of the times has always been a top priority – which is why we were created in the first place. We understood the benefits of remote work and how successful it can be for insurance agencies. Born from an insurance agency ourselves, we know all too well what it takes to help you achieve your agency goals. Ensuring your transition to remote work is smooth, Edge provides you with a fully-trained talented remote employee for 70% less cost than what you would pay for locally. With our services, clients wonder why they didn’t embrace remote work much sooner!

 

Ready to scale your team?

Talk to Edge about remote talent for healthcare, dental, and insurance.

Book a Demo

More from Insurance

Healthcare Administrative Capacity Crisis: Why Care Delivery Is SlowingHealthcare Administrative Capacity Crisis: Why Care Delivery Is SlowingEdge Survey: Administrative Overload – Not Clinician Shortages – Is Emerging as Healthcare’s Next Workforce CrisisEdge Survey: Administrative Overload – Not Clinician Shortages – Is Emerging as Healthcare’s Next Workforce CrisisEdge Announces Edge Elevate, Establishing Company as Unified Talent NetworkEdge Announces Edge Elevate, Establishing Company as Unified Talent NetworkThe Future of Healthcare Staffing Isn’t Remote. It’s Responsible.The Future of Healthcare Staffing Isn’t Remote. It’s Responsible.
View all posts

More from Insurance

Hire Your First Insurance Team Beyond Borders Without the Risk
Insurance
4 minutes

Hire Your First Insurance Team Beyond Borders Without the Risk

The world’s best insurance teams aren’t remote—they’re responsible.   Most agencies want to scale. Few know how to do it responsibly. The truth? Building global capacity doesn’t mean handing off control or gambling on offshore outsourcing. Too many agencies delay building global capacity because they think it’s an all-or-nothing commitment. It’s not. George Petersen Insurance …

Read More
How George Petersen Insurance Proved That the Future of Work is Built on a Flexible Workforce
Insurance
4 minutes

How George Petersen Insurance Proved That the Future of Work is Built on a Flexible Workforce

Still hiring like it’s 2010? If your hiring playbook says “post a job, hope someone local applies,” you’re choosing to slow your own growth. George Petersen Insurance — a $43M independent agency with multiple offices — decided to move differently. They built a dedicated backend team through Edge, freeing their people from burnout and bottlenecks. …

Read More
Why US Insurance Agencies Are Switching to Remote Admin Teams in 2025
Insurance
7 minutes

Why US Insurance Agencies Are Switching to Remote Admin Teams in 2025

Insurance agencies face mounting pressure: customers expect seamless digital service, talent shortages have left producers drowning in paperwork, and rising error rates threaten profitability. In 2025, many U.S. agencies are turning to remote staffing for insurance agencies, building virtual admin teams that handle back‑office work so in‑house staff can focus on advising clients.  This blog …

Read More
How Virtual Assistants Help Insurance Companies Improve Customer Service & Reduce Errors
Insurance
5 minutes

How Virtual Assistants Help Insurance Companies Improve Customer Service & Reduce Errors

Insurance operations have always been heavy on people and paperwork. From quoting to renewal to claims, every transaction requires accuracy and speed. Yet many carriers and agents still rely on manual entry and phone trees that frustrate policyholders and introduce errors. In 2025 and beyond, virtual insurance staffing lets insurers build a high‑quality service operation …

Read More
Remote Insurance Assistance: What to Look For and How to Integrate in 2026
Insurance
6 minutes

Remote Insurance Assistance: What to Look For and How to Integrate in 2026

Picture this scenario: a mid‑sized insurance agency is juggling renewals, claims updates, and new‑business quotes. The phone keeps ringing, the email inbox is overflowing, and adjusters are trying to process multiple claims simultaneously. These pressures aren’t going away–in fact, they’re intensifying as customers expect near‑instant responses and regulators demand higher standards. In 2026, solving these …

Read More
Virtual Insurance Assistants: Streamlining Operations & Claims Processing
Insurance
5 minutes

Virtual Insurance Assistants: Streamlining Operations & Claims Processing

As independent agents and carriers approach 2026, they face a stark reality: administrative tasks and claims management are eating up their day. Producers and CSRs still file documents, verify coverage, chase follow‑ups, and update CRM records. According to a report cited by OWL Trusted Partner Solutions, administrative work can consume up to 60% of an …

Read More
What Is Remote Insurance Staffing? Cost, Compliance & Benefits in 2025
Insurance
4 minutes

What Is Remote Insurance Staffing? Cost, Compliance & Benefits in 2025

The insurance industry is in transition. Rising operational costs, talent shortages, and increased compliance demands are reshaping how carriers and agencies think about staffing. More leaders are turning to virtual insurance staffing–a model that has been driving administrative impact by combining cost efficiency with secure, specialized support. By working with an insurance virtual assistant agency, …

Read More
Virtual Insurance Assistants: Are They Worth It?
Insurance
5 minutes

Virtual Insurance Assistants: Are They Worth It?

Short answer: Yes! When they’re deployed to the right work and built on compliance-first operations, virtual insurance assistants can take on policy admin, billing follow-ups, loss-run requests, first notice of loss (FNOL) triage, document chase, and claims file prep–freeing licensed staff to do the high-value work only they can do. Meanwhile, rising claims cycle times …

Read More
Bilingual Support: The Growth Driver Most Businesses Miss
Insurance
3 minutes

Bilingual Support: The Growth Driver Most Businesses Miss

Why meeting customers in their language is the next big growth strategy. In today’s economy, language is more than communication. It’s trust, loyalty, and access to markets that are expanding faster than the mainstream. The U.S. Latino economy alone surpassed $3.2 trillion in GDP in 2023, growing more than twice as fast as the non-Latino …

Read More
Claims, Renewals & Billing: Why Outsourcing Beats In-House Admin
Insurance
2 minutes

Claims, Renewals & Billing: Why Outsourcing Beats In-House Admin

The Admin Trifecta: Claims, Renewals, Billing These three tasks—claims, renewals, and billing – are the backbone of every insurance agency. But they’re also the biggest pain points. Errors cause delays, frustrate clients, and hurt revenue. That’s why outsourcing is proving better than keeping it all in-house. Why Outsourcing Wins 1. Claims Faster filing & follow-ups …

Read More
How Remote Insurance Support Helps Agencies Stay Compliant
Insurance
2 minutes

How Remote Insurance Support Helps Agencies Stay Compliant

Compliance: The Silent Stress Factor Insurance agencies don’t just serve clients—they also serve regulators. Compliance reporting, audits, and record-keeping add huge workloads. A missed detail can cost fines or damage trust. That’s why many agencies are leaning on remote insurance support to stay compliant. How Outsourced Teams Ensure Compliance Accurate documentation: Clean, consistent record-keeping. Timely …

Read More
Virtual Insurance Assistants: Improving Turnaround & Client Experience
Insurance
2 minutes

Virtual Insurance Assistants: Improving Turnaround & Client Experience

Why Client Experience Matters More Than Ever Insurance isn’t just about policies, it’s about trust. Clients expect quick responses, clear communication, and hassle-free processes. Unfortunately, in-house teams bogged down with admin tasks often fall short. Enter virtual insurance assistant services. These professionals provide remote insurance support that speeds up operations while improving client satisfaction. 3 …

Read More

View all posts