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Building a robust workforce for your agency is a multifaceted challenge. With the rise of digital transformation and remote work, businesses have had to adopt new ways of operating. On top of these changes, an ongoing worker shortage across many industries has left more jobs available than there are qualified candidates to fill them.
In response to these shifting dynamics, many agencies have turned to quick-fix solutions like hiring virtual assistants (VAs) to manage the workload. But what if there was a more efficient and reliable solution?
Let’s break down why relying on VAs may cause more headaches than relief for your agency. Virtual assistants often lack essential communication skills, both written and oral, which are crucial in an insurance agency where front desk tasks are often part of the job. Moreover, when hiring VAs, you’ll need to invest time and resources to train them for the specific back-end tasks you require. This involves paying for their training without any guarantee that they’ll be a good fit for your agency in the long run.
Further complicating matters, VAs have a reputation for high turnover rates, often leaving their employers in a bind. Lastly, many VA companies lack transparency about their security procedures, which could expose your agency to a potential data breach. Therefore, virtual assistants can be an unreliable and temporary solution to the worker shortage in the insurance industry.
Enter Edge, your risk-free solution for building a global team dedicated to handling your back-end workload. Our remote employees are fully trained, reliable, and pose no security threat. At Edge, we prioritize your privacy, with over 700 system security settings in place and stringent protocols to ensure our client’s data is protected.
Edge provides remote international teams to insurance agencies and companies within the United States and Canada. Almost 98% of our remote employees are college graduates, and we only move forward with recruitment when candidates are an ideal match. We handpick and share resumes of candidates that align with your agency’s needs. Our training process involves getting to know your agency through 1:1 sessions, which allows us to tailor our training module to your specific business needs.
Edge doesn’t just lighten your workload and provide high-quality additional support for your agency, but it does so at a cost that’s 70% less than your average employee. We operate on a ‘Talent as a Subscription’ model, meaning you pay a flat monthly fee for an employee, a considerable saving compared to the costs of local hiring.
Welcome to the world of limitless talent! By reaching the end of this article, you’ve already taken the first step. To continue on your path to success with Edge, all it takes is the simple click of a button. Book a free strategy session with us today to get started.

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