Edge Helped Kwasnik Family Dental Streamline Operations and Reduce Outstanding Account Receiveables by 90%
The Problem
After taking over a 50-year-old dental practice, Dr. Collin Kwasnik needed to modernize outdated systems while managing daily patient care. The pressure increased when the practice urgently needed to replace an underperforming front-desk employee.
The Solution
Edge provided a remote front-desk assistant who seamlessly took over administrative tasks, including billing, insurance verification, patient coordination, and social media management.
The Result
With Edge’s talent, Kwasnik Family Dental streamlined major offline processes, reduced over-30-day A/R by 90%, and successfully launched a new membership plan, contributing to 1.5 years of exceptional growth—and counting.
