More customer stories
Healthcare
From 4 to 9 Dedicated Team Members in 18 Months — With Zero Turnover
Edge helped Saluja Medical Associates scale clinical operations from phone coverage to insurance verification, proactive patient outreach, and clinical triage — achieving 96% pre-visit verification, 90%+ call answer rates, and zero team turnover across 9 dedicated members.
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Insurance
How One Strategic Hire Helped Zarahn Insurance Reclaim Capacity
From Skeptic to Sustainable, how one strategic hire helped Zarahn Insurance reclaim capacity and improve operational efficiency by over 25%
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Healthcare
How Dr. Naureen Alim Built A More Reliable, Scalable Practice With Edge
Dr. Naureen Alim is a board-certified rheumatologist and allergist immunologist practicing at the Galleria location of CLS Health, a large multi-specialty medical group in Houston, Texas. She treats patients with complex autoimmune and inflammatory diseases.
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Healthcare
DHR Health’s Journey to a Stable, Scalable, and High-Performing Clinical Operations Team
DHR Health is one of the largest physician-owned healthcare systems in the United States, operating over 120 locations. As the system expanded its subspecialties and clinical footprint across the Rio Grande Valley, administrative complexity intensified, and staffing gaps began to slow down patient access, strain providers, and limit operational capacity.
30% 30% year-over-year growth, Weeks-to-hire instead of months
Insurance
How George Petersen Insurance Scaled Faster, Cut Hiring Time by 51%, and Brought Work-Life Balance Back to Its Team
George Petersen Insurance Agency is one of Northern California's leading independent agencies, with expertise in Commercial Lines, Personal Lines, and much more. With more than $43 million in annual sales, the agency is known for its client-first approach and long-term relationships - but rapid growth and acquisitions began straining internal resources.
30% 30% year-over-year growth, Weeks-to-hire instead of months
Healthcare
From Turnover to Trust: How Partners in Endocrinology Built Long-Term Stability with Edge
With two long-term Edge employees handling admin and critical documentation, Dr. Juarez stabilized operations, eliminated turnover, and gained more time for patients and family.
30% 30% year-over-year growth, Weeks-to-hire instead of months
